Getting a sense of what Grand palladium Jamaica really is like can seem impossible from a distance – so many online reviews with different points of view that most often contradict themselves, which one to believe? Well, we took some time to read a few hundreds of them to offer you some unbiased opinions on what staying at the Grand Palladium really is like.
General Info About Grand Palladium Jamaica Resort & Spa
If you want to swim around in the largest pool you can find in Jamaica, Grand Palladium is the place for you.
The Rooms at Grand Palladium Jamaica
Each of the 540 rooms at the Grand Palladium Jamaica is equipped with a king-sized bed or double beds, to fit the needs of couples, business travelers, or friends who choose this hotel. The resort’s positioning inside a natural and exotic area ensures an unforgettable experience. Let’s see what your options are:
The Junior suite has 50 square meters – close to 540 square feet – and can accommodate up to 4 people. The junior suite is equipped with a minibar, air conditioning, safety deposit box, satellite TV, iPod station, radio, and an ironing station. Every junior suite room has a balcony or a terrace you can relax on. As for comfort, you have a sofa bed you can relax on after a good swim, a king-sized bed complete with a pillow menu you can choose from – a very nice touch, in our opinion.
The bathroom comes with your usual shampoos and soaps, towels, a shower and a hydromassage tub, and bathrobes.
For those who want to pamper themselves in a 740 square feet chamber, this suite is the way to go. Apart from the amenities and luxuries which come with the junior suite, the one-bedroom suite offers a spacious living room with a sofa bed and coffee or tea making facilities. However, the most appreciated feature of the suite is its Jacuzzi.
Attention! When booking a room at this hotel you can choose among a garden, pool, or sea view. From our experience, pool view rooms are usually avoided since travelers are afraid they will not be able to rest well because of the noise, and sea view rooms are usually more expensive. Customers who travel in groups, like large families or groups of friends, can request connecting rooms.
Other Amenities Available Upon Request
The hotel offers additional services like airport transfer, dry cleaning and laundry services, babysitting services, and cribs for families with babies. The hotel also offers Wi-Fi but is subject to extra charges – a common practice in many touristic destinations, especially exotic ones.
Restaurants & Bars
The resort offers a la carte restaurants, buffet restaurants, and plenty of bars located on the sea shore, inside the hotel, by the pool, or in the middle of nature. You can try out Mexican, Mediterranean, Jamaican, Indian, or international dishes and drinks while enjoying the unique Jamaican breeze.
What “All Inclusive” means
As you might know, the All Inclusive concept widely differs across the globe. The Grand palladium Jamaica offers free meals (breakfast, lunch, and dinner), unlimited snacks and drinks, free towels and chairs for their beach area and swimming pools, and free watersports.
Staying at the Grand Palladium Jamaica Resort and Spa
We analyzed how the Grand Palladium Jamaica experience really is through the eyes of their visitors, by checking out multiple travel websites and reading some Grand Palladium Jamaica reviews.
What Families Think
Families who benefited from the Grand Palladium Jamaica Resort & Spa All Inclusive package are generally happy about it – the hotel offers plenty of amenities for children and makes the stay fun and interesting with excursions and activities. The babysitting services are highly praised by parents who want to have a romantic dinner or day by the pool.
What Couples Think
Although most couples travel to the Grand Palladium for their honeymoon, some choose to spend their yearly vacation here. There are a few recurrent visitors who were so delighted by their stay they decided to come back. The romantic air and intimate atmosphere of the rooms make the hotel a popular choice among lovers who want to relax.
What Businessmen Think
Those who stayed at the Grand Palladium during their business trip are happy with the overall service: The hotel offers plenty of amenities and meeting places to conduct business in, which is a great plus.
The Downsides of the Grand Palladium Jamaica Resort and Spa All Inclusive
Let’s see what their visitors complained about:
As we all know, no resort can satisfy each and every one of their customers, no matter how much they try. However, we got the sense that Jamaica’s Grand Palladium needs a better organization and communication among its employees and some repairs here and there. Hiring more personnel would also be beneficial and would reduce mix-ups and long waiting times.
We also observed multiple complaints about the food service – it apparently was not up to some visitors’ expectations and was considered “average” by most. However, we need to take into account that many choose the cheaper restaurants and do not have enough time to try out all of them during their stay. After all, most customers are completely satisfied with the food.
Some guests complained about the damaged water pipes and electrical wiring and the difficulty of having someone fix the problem, which brings us back to our first point. There also seems to be a problem with some of the Jacuzzis, which according to many guests should be refurbished or replaced.
All in all, Grand Palladium Jamaica seems a good choice for those who want to relax or have an active vacation in Jamaica. Although a bit understaffed, the employees are helpful and friendly – which for many guests weighs a lot more than some of the issues we talked about in this article.